E-commerce channel management

Every marketplace and webstore, run end to end.

In short

Where we started, and still a core service: BPlus Digital runs a brand's e-commerce channels end to end, including Shopee, Lazada, TikTok Shop and the brand webstore, covering go-to-market strategy, store operations, marketplace ads, analytics and pricing.

What we do

What's included.

  • Go-to-market strategy

    A holistic plan for which channels to enter, in what order, with which product line-up.

  • Store operations

    Listings, content, stock and price management, campaigns and day-to-day store health.

  • Analytics

    A short list of metrics measured the same way on every channel.

  • Pricing intelligence

    Competitor price history and trends across leading e-commerce channels in Asia.

Read the detail

We have run e-commerce channels for consumer brands since 2018, starting with a global networking brand in Malaysia. That operating experience is the foundation for everything else we do: we know where the manual work hides, which numbers matter, and how marketplaces really behave in a mega-sale.

What it covers

  • Go-to-market strategy: which channels, which products, which sales model
  • Store operations: listings, content, stock, price and campaign participation
  • Marketplace advertising and campaign planning
  • Cross-channel analytics in one dashboard
  • Pricing intelligence from our in-house competitor price tool

For a global networking brand in Singapore, an 8-week e-commerce strategy transformation took online revenue to 3× quarter on quarter.

FAQ

Questions, answered.

What is e-commerce channel management?

E-commerce channel management is planning, operating and optimising every online channel a brand sells through, such as Shopee, Lazada, TikTok Shop and its own webstore, as one coordinated system.

Can you work with our in-house team?

Yes. Our Advisory model works alongside your team, and our Transitional model fills short or long-term gaps. Our Fully Managed model runs the operation for you.

Let's talk e-commerce channel management.

Tell us where growth is stuck.

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