# BPlus Digital > BPlus Digital is a Malaysian growth partner for brands. We offer CRO and performance marketing, agentic AI implementation, WhatsApp lead generation, marketing and e-commerce process augmentation, and e-commerce channel management, across Malaysia, Singapore and Southeast Asia. Legal entity: BPlus Digital Sdn Bhd, Malaysia (registration 202201046718 (1492415-X)). Contact: hello@bplusdigital.com. Every page on this site has a Markdown version: append `.md` to the URL (the home page is https://bplusdigital.com/index.md), or request any page with `Accept: text/markdown`. ## Services - [CRO & performance marketing](https://bplusdigital.com/services/cro-performance-marketing.md): BPlus Digital runs performance marketing and conversion rate optimisation (CRO) together: paid media on Meta, Google, TikTok and marketplaces, plus continuous testing of landing pages, storefronts and checkout, so the same budget produces more leads and sales. - [Agentic AI implementation](https://bplusdigital.com/services/agentic-ai.md): We design, build and run agentic AI for marketing and e-commerce teams: AI agents that answer customers, qualify leads, write and update product content, and prepare reports, connected to your existing tools and supervised by your people. - [WhatsApp lead generation](https://bplusdigital.com/services/whatsapp-lead-generation.md): We build WhatsApp lead generation systems for brands in Malaysia and Singapore: click-to-WhatsApp ads, an AI or guided first reply that qualifies every lead, automatic routing to your sales team, and CRM tracking from first message to sale. - [Marketing & e-commerce process augmentation](https://bplusdigital.com/services/process-augmentation.md): We map how your marketing and e-commerce work actually gets done, then automate and AI-augment the repetitive steps: listing updates, price and stock checks, campaign setup, content production and reporting, so a small team can run like a bigger one. - [E-commerce channel management](https://bplusdigital.com/services/channel-management.md): Where we started, and still a core service: BPlus Digital runs a brand's e-commerce channels end to end, including Shopee, Lazada, TikTok Shop and the brand webstore, covering go-to-market strategy, store operations, marketplace ads, analytics and pricing. ## Case studies - [Global networking brand: 3× online revenue in Singapore](https://bplusdigital.com/case-studies/networking-brand-singapore.md): An 8-week e-commerce strategy transformation took a global networking brand in Singapore to 3× quarter-on-quarter online revenue and 5× higher return on ad spend. - [Top-3 Malaysian pharmacy chain: web store, tracking and AI order processing](https://bplusdigital.com/case-studies/pharmacy-chain-malaysia.md): For one of the top three pharmacy chains in Malaysia, BPlus Digital deployed a new web store, optimised its campaigns, implemented end-to-end tracking and built agentic AI order processing. - [Global consumer electronics brand: e-commerce channel management](https://bplusdigital.com/case-studies/consumer-electronics-malaysia.md): BPlus Digital provides e-commerce channel management for a global consumer electronics brand in Malaysia. - [Electronics accessories brand: e-commerce channel development](https://bplusdigital.com/case-studies/electronics-accessories-malaysia.md): BPlus Digital develops the e-commerce channels of an electronics accessories brand in Malaysia. ## Company - [Contact](https://bplusdigital.com/contact.md): Contact BPlus Digital at hello@bplusdigital.com about performance marketing, AI agents, WhatsApp lead generation or e-commerce in Malaysia and Singapore. - [About](https://bplusdigital.com/about.md): BPlus Digital Sdn Bhd is a Malaysian growth partner that has worked with global consumer brands since 2018, now combining performance marketing, AI and automation. ## Insights - [WhatsApp lead generation in Malaysia: a practical playbook](https://bplusdigital.com/insights/whatsapp-lead-generation-malaysia.md): A WhatsApp lead generation system has five parts: an entry point such as a click-to-WhatsApp ad, an instant first reply, a few qualifying questions, routing to the right person, and CRM tracking through to the sale. Optimise ads on qualified leads and sales, not on chats started. - [Agentic AI for marketing and e-commerce teams: where to start](https://bplusdigital.com/insights/agentic-ai-for-marketing-teams.md): Start agentic AI with one repetitive, rules-based workflow where mistakes are recoverable, such as first replies to leads, product content updates or weekly reporting. Measure it against today's process, keep a human approving sensitive actions, and expand only once it is proven. - [Fully managed, advisory or transitional: choosing an e-commerce service model](https://bplusdigital.com/insights/fully-managed-vs-advisory-vs-transitional.md): Choose fully managed when you want a partner to run your e-commerce operation, advisory when you have a team that needs strategy and expertise alongside it, and transitional when you need to fill a short or long-term gap without hiring. - [What is e-commerce channel management? A practical guide for brands in Malaysia](https://bplusdigital.com/insights/what-is-ecommerce-channel-management.md): E-commerce channel management means running every online channel a brand sells through, such as Shopee, Lazada, TikTok Shop and its own webstore, as one coordinated system with one plan, one price architecture and one set of numbers. ## Optional - [Full site content in one file](https://bplusdigital.com/llms-full.txt) - [Sitemap](https://bplusdigital.com/sitemap.xml) - [RSS feed](https://bplusdigital.com/rss.xml)