We build WhatsApp lead generation systems for brands in Malaysia and Singapore: click-to-WhatsApp ads, an AI or guided first reply that qualifies every lead, automatic routing to your sales team, and CRM tracking from first message to sale.
What's included.
Click-to-WhatsApp campaigns
Meta ads that open a WhatsApp chat with the right greeting and context.
WhatsApp Business Platform setup
Number, templates, opt-in and inbox set up properly on the official platform.
AI and guided replies
Instant answers and qualification at any hour, with a clean handover to people.
CRM and routing
Leads logged, tagged and assigned automatically, with follow-ups that run themselves.
Read the detail
In Malaysia and Singapore, many customers would rather send a WhatsApp message than fill in a form. A message is faster for them and warmer for you, but only if someone replies quickly and every lead is tracked.
What we set up
- Click-to-WhatsApp ads on Meta, and WhatsApp entry points on your site and listings
- WhatsApp Business Platform with an instant first reply, guided or AI-powered
- Qualification questions that sort hot, warm and cold leads
- Routing to the right salesperson or branch, with handover in the same chat
- CRM records and follow-up sequences, so no lead is left on read
- Reporting on cost per conversation, cost per qualified lead and cost per sale
Because the ads and the chat are run by one team, we optimise campaigns on qualified leads and sales, not just on messages started.
Questions, answered.
How does WhatsApp lead generation work?
Ads or website buttons open a WhatsApp chat with your business. An automated or AI first reply answers common questions and asks a few qualifying questions, then routes the lead to the right person and records it in your CRM so it can be followed up and measured.
Do we need the WhatsApp Business Platform (API)?
For automation, routing and multiple team members on one number, yes. We set up the official WhatsApp Business Platform and the inbox your team will use.
Can it connect to our CRM?
Yes. We connect WhatsApp leads to common CRMs or, if you don't have one, set up a simple pipeline your team can use.