Top-3 Malaysian pharmacy chain: web store, tracking and AI order processing
In short
For one of the top three pharmacy chains in Malaysia, BPlus Digital deployed a new web store, optimised its campaigns, implemented end-to-end tracking and built agentic AI order processing.
Background
One of the three largest pharmacy chains in Malaysia wanted to grow online sales and handle more online orders without adding manual work for its team.
Solution
- 1Deploy a new web store
- 2Optimise advertising campaigns
- 3Implement end-to-end tracking from ad click to completed order
- 4Build agentic AI order processing